Question 1

What's an AI receptionist?

Accepted Answer

A voice AI that answers your business line, qualifies the caller, books appointments, transfers to humans when needed, and texts/emails the summary. Replaces $30-40k/year of receptionist labor for $200-500/mo. We deploy on Net2Phone, Nextiva, Broadvoice, and Sangoma.

Question 2

Will an AI hallucinate or say something wrong about my business?

Accepted Answer

Possible — which is why we ground every agent in your actual documents (SOPs, FAQs, product catalog) using retrieval-augmented generation, run automatic evals before deploy, and route uncertain queries to a human. We don't ship 'set it and forget it.'

Question 3

Where does AI actually save real money?

Accepted Answer

Best ROI: customer support tier 1 (60-80% deflection), invoice and document processing, sales-call summarization, and email triage. Worst ROI: anything where the cost of being wrong is high (medical advice, legal). We help you draw the line.

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